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Job ref no.: CT3112001-01#0054
Courtyard by Marriott Hong Kong Sha Tin

Assistant Front Office Manager

Courtyard by Marriott Hong Kong Sha Tin

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Transportation allowance

It’s a powerful feeling, to belong. It’s that moment you feel truly and completely yourself. It’s working with a team you call family. At Marriott International we know that when you feel at home, you’ll make our guests feel at home. And it’s why so many of our associates come for a job, but stay for a career. If this sounds like the place for you, join us. With more than 5,700 properties in more than 110 countries, Marriott International offers more opportunities than ever before.

Job Responsibilities

  • Assists the Front Office Manager in administering front office functions and providing overall supervision to the team
  • To ensure guest and employee satisfaction and maximizes the financial performance of the department
  • Implements the customer recognition/service program, communicating and ensuring the process
  • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction
  • Handles guest problems and complaints effectively
  • To provide on-the-job training to new colleagues
  • To be familiarize with all rooms location, hotel facilities and services

Requirements

  • Hotel school graduate with Higher Diploma or above is preferable
  • Minimum 8 years hotel related experience
  • Excellent leadership & hospitality skills
  • Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
  • Shift duty is required
  • Candidate with less experience will be considered as Assistant Manager

Interested applicants, please complete online application at www.marriott.com/careers or contact Human Resources with expected salary and earliest availability:
E-mail: [via CTgoodjobs Apply Now ]
Address: 1 On Ping Street, Shatin, N.T. Hong Kong
Tel: 3940 8895 / Fax: 3940 8899

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers: www.marriott.com/careers

Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful. 

More job information
Job ref no. CT3112001-01#0054
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
  • 8 years - 20 years or above
Career Level
  • Middle management level
Education
  • Diploma or equivalent