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Job ref no.: CT3116159-01#0030
The Royal Pacific Hotel & Towers

Assistant Front Office Manager

The Royal Pacific Hotel & Towers

Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan
  • K + 1 more

Responsibilities

  • Assist Front Office Manager to oversee the Front Office Department and ensure it performs to the highest standards
  • Maximise guest satisfaction and achieve the quality standards required by the hotel
  • Maximise room occupancy at the best rates
  • Evaluate Front Office operations and procedures and implement improvements
  • Ensure appropriate follow up to all guest comments, compliments, and complaints with communication to relevant departments

Requirements

  • Degree or diploma holder in Hospitality Management or related disciplines
  • Minimum 4 years Front Office experience at a managerial level
  • Good coordination and communication skills including handling guest complaints effectively
  • Excellent command of both spoken and written English and Chinese. Fluency in Putonghua would be a definite advantage

A competitive remuneration package and career advancement opportunities will be offered to the right candidate. Interested parties should apply with resume, expected salary and contact details to: Human Resources Manager, 8/F, The Royal Pacific Hotel & Towers, China Hong Kong City, Canton Road, Kowloon, Hong Kong or via email: recruit@royalpacific.com.hk .

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application within the Hotel Group. All personal data collected will be for recruitment purposes only. Data of unsuccessful applicants will be destroyed.

More job information
Job ref no. CT3116159-01#0030
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 6 years - 10 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Degree