Job ref no.: CT3116068-01#0105
Hang Seng Bank Limited

Assistant GTRF Business Support Manager

Hang Seng Bank Limited

Commercial Banking – Global Trade and Receivables Finance

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Assistant GTRF Business Support Manager.


Principal responsibilities

  • Responsible for business administration / support function including arrangement of courier services, external storage and management of mailing room.
  • Supervise and oversee the review of credit proposal and credit report
  • Handle problem solving of risk management of the trade account opening procedures and the related compliance requirements.
  • Execute all operational and control guidelines/procedures with full compliance.
  • Coach junior colleagues for problem solving and enquires



  • University degree in Business Administration, International Business and related disciplines.
  • Candidates of secondary school graduates could be considered if processing a solid administration experience.
  • Minimum of 7 years’ banking experience with knowledge in trade finance is an advantage.
  • Strong self-motivation and ability to work independently.
  • Good communication, interpersonal, analytical and presentation skills, with sound knowledge of application software such as MS Excel and Access an advantage.
  • Proficiency in both English and Chinese, fluency in Putonghua is an advantage.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.


(Candidates with less experience will be considered for the position of Senior GTRF Business Support Officer.)

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of three years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. 

More job information
Job ref no. CT3116068-01#0105
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 7 years - 20 years or above
Career Level
  • Middle management level
  • F.5- F.7 or DSE
  • Degree