Job ref no.: CT3115584-01#0052
The Landmark Mandarin Oriental

Assistant Guest Recognition Manager

The Landmark Mandarin Oriental

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Transportation allowance
  • K + 4 more

5-DAY WORK WEEK WILL BE IMPLEMENTED IN JULY 2018

Responsibilities:-

  • Supervises, directs and manages Guest Recognition Team
  • Acts as Chairperson of Guest Recognition Task Force
  • Key person stationed in lobby to welcome and greet guests upon arrival and departure
  • Responsible to cover Duty Manager shifts whenever required by operational demands
  • Perform as Emergency Response Team member and handle hotel emergency
  • Oversees Guest Recognition Program by monitoring the progress and performance of the initiatives
  • Responsible for maintaining the highest quality database relating to Guest History and implementing guest recognition programs in line with MOHG guidelines

Requirements:-

  • Degree or Diploma holder in Hospitality Management
  • Minimum 6 years experience in Front Office or Guest Recognition and at least 2 years at management level
  • Good interpersonal skills and service oriented
  • Fluent in Cantonese, English and Mandarin
  • Knowledge of other languages is an advantage

We offer an attractive remuneration package, innovative benefits and career advancement opportunities within the Group.  Please send your CV with a covering letter to [via CTgoodjobs Apply Now ] or apply online at www.mandarinoriental.com .

 

"We are an equal opportunity employer."

Candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful.

All data collected will only be used for recruitment purposes.

 

More job information
Job ref no. CT3115584-01#0052
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Full-time
Experience
  • 6 years - 10 years
Career Level
  • Middle management level
Education
  • Asso. Deg or High Dip
  • Degree