Posted on 2021-10-12
The Harbourview

Assistant Guest Services Supervisor (Front Office)
助理客戶服務督導 (客務部

The Harbourview

Job Responsibilities:

  • To process all check-in and check-out services in an effective and efficient way;
  • To assist in the supervision of guest service team and coordination with Housekeeping Department to ensure the smooth running of daily front desk operations;
  • To handle guest inquiries and provide assistance to guest with courteous and friendly manner; &
  • To assist in controls and monitors room reservation status and upsell rooms to maximize room revenue and occupancy.

Job Requirements:

  • Diploma or above in Hospitality Management or related disciplines;
  • Minimum 3 years of experience in Front Office operations with at least 2 years in supervisory level;
  • Pleasant, energetic with positive service attitude and excellent interpersonal skills;
  • Good communication skills in both English and Chinese including Putonghua.
     

Benefits:

  • 6 days off per month每月6天有薪例假
  • 12 days annual leave 12天有薪年假
  • Birthday leave 生日假
  • Free duty meal免費員工膳食
  • Medical benefits醫療及住院計劃
  • Staff discount 員工優惠

Interested applicants please apply with full resume, expected salary and contact telephone number to Human Resources Manager, The Harbourview, No.4 Harbour Road, Wanchai, Hong Kong or via e-mail: [via CTgoodjobs Apply Now ]

Personal data provided will only be used for the purpose of employment application to the Hotel. Applicants not invited for an interview within 2 months should consider their applications unsuccessful. 

More job information
Salary
  • 19,000 - 20,000 / month
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Full-time
Experience
  • 3 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Benefits
  • Birthday leave
  • Free duty meal
  • Medical plan