Posted on 2021-10-12
South Pacific Hotel

Assistant Guest Services Supervisor

South Pacific Hotel

Responsibilities:
  • To provide check-in and check-out services in an effective and efficient manner. Manage Front desk daily operations;
  • To provide quality services, handle guests’ enquiries & complaints;
  • To achieve high level of guest satisfactions in a courteous and friendly manner;
  • To ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.
  • To provide job training for the team;
Requirements:
  • F.5 or above, diploma or certificate in Hospitality Management or related disciplines ;
  • 3 years or above relevant experience in hotel industry;
  • Presentable, service oriented with excellent interpersonal skill;
  • Responsible, self-motivated and team player
  • Independent and able to work shift duty including overnight
  • Good command of spoken English , Mandarin and Cantonese ;
  • Familiar with Opera PMS will be an advantage.

We offer attractive remuneration package and excellent career opportunities to the right candidate. Please apply with full resume and present / expected salary to:

Administration & Human Resources Department, 23 Morrison Hill Road, Wan Chai, Hong Kong
Email: [via CTgoodjobs Apply Now ] Fax: (852) 2572 8690

Personal data collected would be used for recruitment purposes only.
 

More job information
Salary
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip