Job ref no.: 21/220
Lingnan University

Assistant Information Officer / Information Officer (User Services) (Post Ref.: 21/220)

Lingnan University

Lingnan University, a distinctive liberal arts institution in the Hong Kong Special Administrative Region, is committed to the provision of quality whole-person education by combining the best of Chinese and Western liberal arts traditions. It strives to pursue excellence in teaching, learning, scholarship and community engagement. With three academic Faculties, it offers a wide range of undergraduate degree programmes in arts, business and social sciences. Lingnan’s liberal arts education is characterised by a broad-based interdisciplinary curriculum with specialised disciplinary studies; close student-staff relationship; a vibrant residential campus; ample global learning opportunities; active community engagement and multifarious workplace experience. The School of Graduate Studies also offers postgraduate programmes up to doctoral level in various disciplines and provides professional education for the wider society. Applications are now invited for the following post:

Assistant Information Officer / Information Officer (User Services)
Information Technology Services Centre
(Post Ref.: 21/220)

The appointee will work with a team of IT professionals to (a) provide technical support to the academic programs of Department of Computing and Decision Sciences such as server management, web site updating, classroom support, computer account management; (b) support daily helpdesk operations, handle hotline calls and perform on-site technical support; (c) prepare PC imaging and cloning for staff and computer labs; (d) assist in the annual PC and printer replacement exercise; (e) maintain user accounts on LINUX and Window servers and departmental websites; and (f) evaluate and recommend software/hardware recommendations; and (g) undertake other tasks as assigned.

Applicants should have (i) a recognized degree in Information Technology, Computer Science or related disciplines or equivalent; (ii) a minimum of 3 years relevant experience in desktop, server and end user support; (iii) practical skills in disk cloning and backup tools and Microsoft SCCM, etc; (iv) solid experience in system administration of LINUX and Windows platforms; (v) sound knowledge in web page authoring and maintenance; (vi) expertise in supporting and configuring end user applications in both client and server-side; and (vii) a good command of spoken English and Cantonese. Candidates with fluent Putonghua will be advantageous. Candidates with less / more experience will also be considered for appointment at a relevant rank.

Salary and Fringe Benefits
The rank and commencing salary will be commensurate with qualifications and experience. Fringe benefits, where applicable, include annual leave, medical and dental benefits, mandatory provident fund and gratuity.

Application Procedure (online application only)
Please click Apply Now to submit your application. Personal data collected will be used for recruitment purposes only.

We are an equal opportunities employer. Review of applications will continue until the post is filled. Qualified candidates are advised to submit their applications early for consideration.

The University reserves the right not to make an appointment for the post advertised, or to fill the post by invitation or by search. We regret that only shortlisted candidates will be notified.

More job information
Job ref no. 21/220
Job Function
  • Tuen Mun
Employment Term
  • Full-time
  • 3 years - 6 years
Career Level
  • Non-management level
  • Degree