To be responsible for the overall planning and development of IT infrastructure to meet the organizational and operational needs
To oversee the maintenance of hardware & software, network facilities, implementation and monitoring of IT security measures and the helpdesk and technical support service
To collaborate with the software application team and provide technical advice on issues related to the implementation & licensing of application systems
To source and negotiate with vendors for IT solutions, projects and equipment
To identify technological and informational needs, and to make recommendations to the Management on how to meet these needs with an aim to better leverage IT to enhance the business performance
To formulate action plan for IT projects related to infrastructure and be responsible for overseeing its implementation
To be responsible for the staff supervision & training of the IT infrastructure team
To assist the Head of IT in formulating the IT strategy, IT budget, IT policies, guidelines and procedures
Requirements:
Degree holder with major in Computer Science or Information Technology or related discipline
At least 8 years' relevant working experience
Solid experience in IT infrastructure planning & management, server administration, network security & monitoring, and help desk support supervision
Competence in using both Linux and Microsoft Windows Server 2008 or above, Office 365 administration, VPN, Anti-spam, Backup Software (Veeam, Acronis & Arcserve), web server, domain server, DNS, Active Directory, VMWare Vsphere and MS SQL server
Knowledge of network devices including routers, switches, firewall (SonicWall, Linksys) and WAF
Highly analytical, self-initiative, customer-oriented and ability of multi-tasking
Effective in communication with good interpersonal skills
Good command of both written and spoken English and Chinese
We provide equal employment opportunities to all employees and applicants. For interested parties, please click “Apply Now".
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Established in 1963, Heep Hong Society is a leading children education and rehabilitation organisation committed to helping children and youth of diverse needs. We offer professional assessment, guidance, training and family support, thereby contributing to an inclusive society. Our 1,300+ strong team serve more than 15,000 families every year at over 60 service units, as well as mainstream kindergartens, primary and secondary schools.