Job ref no.: CT3118690-01#6648

Assistant Logistics Manager V 3PL

American Eagle Outfitters Hong Kong Ltd

Reporting to the Senior Logistics Manager, the incumbent is responsible for being the Company’s presence with our 3PL in HK.  He/She will oversee the design and implementation of our 3PL solutions, influence positive enhancements in productivity and service levels via operating procedures, and continuous improvement of the operations.  In addition, he/she will be the connection between cross functional partners and the 3rd parties in handling our merchandises.  He/She will inspire superior performance through building strong relationships and effectively influence internal/external stakeholders.  This position is based in HK and the successful candidate is required to travel as needed.

Key Responsibilities

  • Build strong, effective relationships with the 3rd party vendors and imports customs team.  Serve as a best practices resource as it relates to the performance and management of in country 3rd party logistics providers.
  • Establish key metrics to monitor the vendors’ performance; leverage with the HQ’s resources, assist with processes and/or training that will increase performance against stated key metrics.  Lead the vendors to meet the Company’s expectations, service levels and product to the store timelines.
  • Enhance the productivity and service levels regarding the flow of the goods.
  • Train and develop 3rd party teams so that they can function independently and maintain the brand integrity.  Stay connected to the merchandising/receipts calendar and ensure shipping deadlines are met.
  • Be involved in the strategic linkage between the office team and business partners in Transportation, Supply Chain, DC Operations, Finance, Inventory, and IT, to the 3rd party.  Be responsible for assisting with strategic execution as it relates to the movement of goods from origin to receipt in stores and direct to customers.
  • Manage 3PL DC operations, delivery to stores and direct to customers.
  • Develop communication and operational tools as needed.
  • Ensure vendors are operating in compliance with local laws.
  • Evaluate vendor performance and make recommendations to the management team; research alternative partners in the area if needed.
  • Maintain a working knowledge of the technology/systems that support the 3rd party vendors, provide properly structured feedback to IT and Systems regarding ongoing issues and needed improvements.
  • Perform other duties as assigned.


  • Bachelor's degree in Business, Supply Chain Management or equivalent discipline
  • 5 years’ relevant experience in 3PL management; experience in retail industry is an added advantage
  • Possess experience in development of operational strategies, instructional design and project management
  • Strong communication and leadership skills
  • Excellent organizational skills with ability to work under pressure and tight deadlines
  • Knowledge of various applications such as Microsoft Word, Excel, Access and PowerPoint
  • High proficiency in English and Chinese; fluency in Cantonese and Mandarin

To apply, please email your full resume together with your current and expected package to us by clicking Apply Now.

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More job information
Job ref no. CT3118690-01#6648
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years
Career Level
  • Middle management level
  • Degree