The Retail Management Department is the core engine of our business. We are in the frontline driving sales, but at the same time integrating the efforts of other departments (e.g. Marketing, HR, Training, and Business Development) towards achieving the overall sales strategies. We care about our Beauty and Health Consultants as much as we do about our customers. We are running a people business, supported by a sophisticated structure of standards, processes and systems.
Provide full range of support on day-to-day operations to maximize the operation efficiency, and to maintain exceptional customer service standard at all Hong Kong & Macau retail shops
Develop and review operations policies and procedures to ensure smooth daily operations for improving shop automation efficiency
Cooperate with various departments to maintain a high standard of store environment in terms of logistics arrangement, maintenance, shop display and IT technical matters
Consolidate operational expenses in terms of payment, goods & coupon requisitions
Coordinate in shop expansion and renovations projects to ensure smooth shop openings
Support in exhibition projects liaison and materials arrangement
University graduate in Business Administration or a related discipline
At least 6 years’ relevant experience, including at least 2 years at supervisory level of retail management
Solid experience in new shop opening projects or system automation projects in retail or FMCG industry is an advantage
Strong in people management skills, planning, problem solving & time management
Proactive, organized, assertive with strong business acumen
Familiar with Word, Excel and Chinese Word Processing
Proficiency in both written and spoken English and Chinese (Cantonese and Mandarin)
What We Offer
A 5-day work week
Competitive Salary Package
Guaranteed 13 Months’ Pay & Year End Discretionary Bonus
On the Job Training & Training Subsidies
Full Paid Sick Leave, Annual Leave, Maternity Leave, Paternity Leave
Staff Benefits e.g. Staff Purchase Discounts, Free Product, Discounted Gym Membership, Comprehensive Medical Benefits Coverage, etc.
Staff Activities & Events e.g. Mid-Autumn Festival Gathering, New Joints Gathering, Annual Dinner, Christmas Parties, Health Talks, Sports Activities, Interests Classes
Interested applicants please click 'Apply Now' and send your résumé with expected salary to us. For internal reference purpose, please also state your public examination results on your attached résumé.
Personal data collected will be used for recruitment purposes only.
Since the introduction of our first specialist shop in Hong Kong in 1996, FANCL's business has continued to grow from strength to strength over the past 20 years. It has established over 240 directly operated shops in Hong Kong, Macau, Taiwan, Singapore & in more than 50 cities in Mainland China, with currently more than 1,800 employees in Asia.
FANCL's advocacy of the concepts of "No Preservatives, Better Efficacy" and "Inner & Outer Beauty" has successfully received our customers' recognition & endorsement in the region; our success is solidly sustained by our advanced research technology, world-class germs-free production facilities, a modernized management approach and of course the production of skincare & supplements without preservatives.
To cope with our Company's business growth, we would like to invite those of you, who have the drive, determination and ambition to pursue their careers in the retail industry, to join us.