Job ref no.: 2300008891
Standard Chartered Bank

Assistant Manager, Collection Governance&Strategy

Standard Chartered Bank

Role Responsibilities
Job Purpose

  • The collection strategy and governance team is a centre of excellence and is integral to the collection team in implementation of sustainable collections and recovery operations to deliver on operational and loss performance, productively, outstanding rationalization and controls.
  • Be part of a team that continues to find ways to enhance of collections and recovery capability and the driving of optimization and efficiency. We endeavour to balance between technical capability and business understanding to identify opportunities and find solutions.

Functional Management

  • Lead daily and weekly collection reporting on a timely basis with high level of accuracy.
  • Formulate, maintain and execute collection strategies, policies and procedure.
  • To ensure effective portfolio monitoring mechanisms are in place, including early warning mechanisms and contingency plans

Processes, Operations and Governance

  • Ensure compliance of regulatory requirement and internal policies for all collection activities.
  • Drive conduct risk agenda in the collection department by ensuring frequent engagement with the who team on
  • key conduct item and engaging in the country conduct forum.
  • To ensure good control mechanisms are in place and to ensure satisfactory audit clearance.

Tools and Technology

  • Champion continuous process improvements, up skill collection techniques, upgrade collection tools and optimize collections systems
  • Lead collection agenda in country and group level system and change projects to ensure seamless transition for collection processes.
  • Making optimal use of all collection tools and using analytical and data segmentation to enhance collection efficiency.

Key Stakeholders

  • All Collection teams in CCC and HK
  • Retail risk group hub
  • Control Assessment & Assurance/Management Information & Forecast
  • Business - CPBB
  • Retail Operations
  • Finance
  • HR


External Collection – Agencies

Our Ideal Candidate

  • At least 3 years of functional experience in the areas of Risk Management/Credit Bureau/Data Analytics.
  • Good communication, analytical, problem solving and interpersonal skills.
  • Knowledge in Bank’s operation process and systems are preferable
  • Proficiency in SAS and/or Python coding language is required.
  • Prior experience in a strategy and/or collection support role is an added advantage.

Role Specific Technical Competencies

  • SAS Language
  • Analytical Skills
  • Project Management 

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 2300008891
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree