Assistant Manager, Credit Risk Control

The Role Responsibilities

Credit Risk Control Development

• Effective risk control in performing EA Secretary role on Early Alert/ ASTAR accounts
• Follow CRC operating model and adopt changes when needed.
• Provide support to Credit Risk on non-Credit decision activities.
• Provide advice and recommendation for operation strategy development to support business requirements including with other operating units within/across the region.
• Review system and regulatory requirements to maintain the best position of the Bank across the regions.
• Assist Team Manager in all CRC development activities and other monitoring activities.
• Assist Team Manager in providing guidance to new joiners of the team.

Business management and control

• Follow Operational risk framework and Code of Conduct as set by Bank/Group. Raise any concerns to team manager immediately.
• Timely delivery of management information packs, e.g. RIR, Portfolio Standards, etc.
• Maintain and enhance independent control process over the operations of control tasks in compliance with the group standard.
• Review operation processes and implement change, as necessary, to tighten controls / mitigate operational risks.
• Ensure the Bank’s internal policies are adhered to.
• Timely deliver all returns, reports and statistics
• Exercise precautionary steps with regular review to ensure records are safe kept for required period.
• Regular review on processes to ensure efficiency and effectiveness
• Ensure proper communication within the team to maintain consistency and thorough understanding of corporate policies, procedures and objectives
• Perform duty of UORM/RP/First Aider/Fire Marshall/Workplace Safety Coordinator (as and when appointed) for the department and participate in necessary exercises.

Strategy

Targeted Improvements

• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients
• Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs
• Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

Automation and Streamlining

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

Business

• Provide quality support and advice to Relationship Managers (RM’s) within all lending units on all documentation related matters, including the origination of documentation for customers where required
• To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues

Processes

General

• Perform end-to-end orchestration across all processes and services managed by IMO
• Engage clients throughout process, ensuring seamless delivery and client experience
• Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
• Adheres to first-time-right principles
• Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.
• Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO

People and Talent

• Provide effective orientation /guidance to new joiners on the bank’s policies/procedures/processes to ensure their successful assimilation into the team and the bank
• Develop and implement a personal learning plan with team manager, to attain necessary competencies
• Successfully complete milestones as laid out in implemented personal learning plan

Risk Management

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit
• Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager
• Ensure a clear and uniform approach towards implementation of the global operating model for all IMO-related processes, and adherence to DOIs
• Report any deviation (if any) to appropriate authorities and obtain proper dispensations
• Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework

Governance

• Ensure strong due diligence on document safekeeping and data confidentiality
• Ensure correctness of documentation prior to any dispensation from the Bank
• Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements
• Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls
• Highlight significant issues/errors to team leader

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

Internal

• Country IMO Head, Client Delivery Managers and other Specialists, Makers and Checkers
• Control Governance Managers and Specialists
• GBO Hub teams and In-country CET teams
• Account Opening Teams
• Front Office (RMs, CMs, CCMs)
• Lending Documentation Unit
• Commodities Transaction Management Unit
• Business CRM
• Business Operational Risk Manager
• Transaction Banking (Trade, Security Services, and Cash Management) Implementation Managers
• Client Documentation and Control
• Credit Documentation CoE
• Country Credit Officer; Senior Credit Officers; Senior Credit Managers; CCRO Office; CCIB teams
• Compliance; Regulatory Compliance and Country Risk Governance Hong Kong
• All CRC members including Credit Documentation; Credit Administration; Custody; CRC Chennai (GSSC)
• Counterparts in local Risk Operations
• Business Finance and Country Finance
• Group Audit
• Financial Market Contract

Other Responsibilities

• Embedding Here for good and the Group’s brand and valued behaviours in the Integrated Middle Office team
• Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• Bachelor degree in Banking or Finance or Management preferred
• Relevant credit governance and reporting experience gained in the banking or legal field
• Sound computer system and banking products knowledge
• Proactive and dynamic; adaptability to changes for improvement with good attitude
• Well organised with good accuracy at work.
• A team player with excellent interpersonal and negotiation

Role Specific Competencies

• English
• Cantonese
• Credit Governance and Reporting 

Apply Now to join the Bank for those with big career ambitions.