Job ref no.: CT3118115-01#0050
K11 Concepts Limited

Assistant Manager, Customer Relationship Management

K11 Concepts Limited

Company Profile
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Examination leave
  • Family-friendly Leave
  • Flexible working hours
  • Marriage leave
  • Medical plan
  • Year-end bonus
  • K + 7 more


  • Formulate CRM strategies for Hong Kong across various project in Hong Kong
  • Analyzing customer database for formulating, driving and delivering creative CRM marketing plans
  • Expand and maintain member base by closely cooperating marketing, mall operations and other related function
  • Promote the K11 promotions, campaigns and services to enhance customer loyalty
  • Contribute to formulation of activities and promotion club members
  • Well keeping relationship with out-sourced agencies and suppliers in related duties
  • Ad hoc duties required


  • 8 years or above CRM and marketing experience;
  • Hands on experience with customer related analytic projects / Loyalty Marketing / Mall promotion
  • University graduate in marketing/statistics/communications or related business discipline;
  • Positive working attitude with strong analytical and problem solving skills;
  • Creative mindset with excellent communications skills;
  • Proficiency in spoken and written English and Chinese Language, fluent in Mandarin is preferable


We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary to: [via CTgoodjobs Apply Now ]

(Personal data collected will be used for recruitment purpose only)

More job information
Job ref no. CT3118115-01#0050
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 8 years - 12 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree