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Job ref no.: CT3116128-01#2026

Assistant Manager - Customer Service (Lifestyle & concierge - Call Centre)

LJ Achiever Management Consultant

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Our client, international company provides high quality to premier banks’ clients for lifestyle service in Asian Pacific.

 

Location           : Quarry Bay

Working days   : 5 days (no shift duty)

 

Asst. Manager – Call Centre

*It’s not telesales position

HK$ 30,000 - 35,000 (depends on experiences and last salary)

*less experience will be considered as Senior Concierge consultant

 

  • Degree holder

  • 8 to 10 years experience in a customer service environment serving, luxury travel and hospitality concierge in a luxury hotel sector is an added advantage

  • This position will lead a team to deliver an excellent customer service to premium customers of all concierge requests

  • Responsible for the overall management of service delivery and financial performances, structure and people, process and systems, productivity and efficiency.

  • Close engagement and collaboration with Sales, Client services, Finance, HR, Partnership

  • Development and other key internal and external stakeholders

  • Excellent supervision and communication skills

  • Highly adaptable and agile to a dynamic changing environment

  • Native Cantonese and fluency in English 

    Interested parties, please send cv in MS Word format with reasons of leaving for the recent 2 companies, current/expected salary and availability.

     

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More job information
Job ref no. CT3116128-01#2026
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 8 years - 10 years
Career Level
  • Senior management level
Education
  • Degree