Job ref no.: Assistant Manager, Customer Value Management (CT3126274-01#2012)
Dah Sing Financial Group

Assistant Manager, Customer Value Management

Dah Sing Financial Group

About this company

The incumbent will manage a team to be responsible for customer behavioral analysis and evaluation, channel analysis, development and maintenance of propensity models for cross-selling and retention, marketing campaign management as well as business report compilation.

Main Responsibilities:

Lead a team to conduct the following tasks for the business units in retail banking

  • Identity business opportunities by performing the in-depth analysis for increasing the customer value through improved targeting and customer experience among various channels
  • Manage the team member to work closely with business and channel teams on campaign management including campaign design and evaluation.
  • Lead the team to compile MIS business tracking reports
  • Work experience in Credit Card business is preferred but with knowledge in other banking products will also consider.

People Specifications:

Qualifications: - University graduate major in statistics, quantitative analysis, computer science or related discipline

Experience: - Minimum 4 years’ experience in analytics for retail banking

- Candidate with more experience will be considered as manager

- Experienced in analytical skills, campaign management and MIS reports

- Good communication skills and good command of written and spoken English and Mandarin

Special Skills: - Knowledge in SAS programming

Candidate with more experience can be considerated as Manager, Customer Value Management.

Please note that only shortlisted candidates will be notified.

More job information
Job ref no. Assistant Manager, Customer Value Management (CT3126274-01#2012)
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 4 years - 9 years
Career Level
  • Non-management level
  • Degree