Assistant Manager, e-Banking (Digital Project Executive)

Responsibilities:

• Support existing strategic partnership programs through the end to end process of the project’s development and implementation, including mechanism design, content development, and implementation of program to accomplish API integration, digital acquisition and cross-selling of personal and SME e-Banking products and services.
• Work with internal and external stakeholders to execute digital projects including budget, user requirements preparation, User Acceptance Test, preparing customer communication and branch briefing, etc.
• Assist in preparing documents, seek for management’s approval and manage to execute the projects, analyze and monitor the usage of digital services and stay updated with market trends
• Support evaluation of business potential and feasibility of new business ideas
• Perform post campaign evaluation and conduct related P&L analysis
• Perform ad-hoc tasks

Requirements:

• Degree holder in Business Administration, Marketing, Computer, e-Commerce or related disciplines
• Minimum 2 years relevant experience in banking industry with proven track records in customer experience and customer journey management, include e-Banking and mobile banking channels
• Experience in Open API and other Fintech development is preferred
• Possess business negotiation ability and proficient in writing business agreements and commercial terms and conditions
• Self-motivated with strong analytical and planning skills
• Flexible, ability to work under pressure and detail-minded
• Good command of spoken and written English and Chinese (both Cantonese and Putonghua)  

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.