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Job ref no.: GHSV180404C_3
Y HOSPITALITY

Assistant Manager - Front Office
大 堂 副 經 理 (Summit View)

Y HOSPITALITY

Benefits
  • Competitive pay
  • Insurance plan
  • Meal allowance
  • Medical plan
  • Special / extra leave

Key Responsibilities

  • Assist Front Office Manager in monitoring overall operations and administrations
  • Lead and supervise Front Office team to ensure smooth operations and maintain service standards to enhance guest satisfaction
  • Able to handle, resolve and prevent guest complaints
  • Good knowledge and experience in handling emergency cases
  • Monitor or collaborate with other departments for any special projects
  • Coordinate with Sales Department to monitor daily room sales control
  • Involve staff recruitment, induction and training programs

Requirements

  • Diploma or above in Hospitality Management or related disciplines
  • Minimum 3 years supervisory experience in front office operations
  • Proficiency in both written and spoken English and Chinese
  • Familiar with Opera System and MS Office
  • Strong communication techniques and excellent service skills
  • Mature and independent with good leadership, customer-oriented and interpersonal skills
  • Independent, proactive, service oriented and detail-minded

We offer Meal Allowance, Paid 6 days off per month / Holiday (Annual Leave, Public Holiday, Maternity Leave / Paternity Leave, Training Leave), Training Subsidy, Medical Insurance and Subsidy, MPF Employer’s Voluntary Contribution, Staff Discount etc.

Interested parties please send full resume with present and expected salary by:

Email: Click Apply Now button

Only short-listed candidates will be contacted for interview and all personal data collected will be used for recruitment purposes only.

We are an equal opportunities employer

More job information
Job ref no. GHSV180404C_3 (CT3115372-01#0011)
Salary
  • N/A
Job Function
Industry
Location
  • Yaumatei
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent