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Job ref no.: 18000451_1528881765

Assistant Manager, IT Planning and Support

AXA General Insurance Hong Kong Limited

Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Shuttle bus
  • Special / extra leave
  • … + 3 more

Responsibilities:

· To provide overall planning for service transitions and to coordinate the resources that they require.

· To be the lead specialist within HKIT for Development Planning & Support validation and testing processes and activities, in implementing the AXA HKIT Strategy

· Proactively research issues and opportunities, design solutions and propose appropriate way forward commensurate with HK business needs.

· Plan the implementation of new Transition Planning & Support validation and testing initiatives and solutions.

· Chair interdepartmental and external meetings representing HKIT in areas of responsibility within project boards/forums

· Develop, implement and ensure compliance of HKIT policy throughout AXA using effective and professional communication skills with all levels of personnel within the AXA.

· To contribute to a wide variety of projects representing and advising upon Transition Planning & Support validation and testing issues.

· Liaise with third parties, contractors and staff to ensure Transition Planning & Support, Validation & Testing policy is addressed by all parties involved.


Educational requirement and qualifications

§ University degree in Information Technology, Computer Science or related fields

§ ITIL v3 Foundation Certification essential. ITIL v3 Service Management would be a plus

· More than 5 years of working in IT Service Management

· Experience working with off-shore Service Providers.

· Extensive experience in IT Production Control, Development Support, and Service Validation

· Good Communication and Interpersonal Skills in English and Cantonese

More job information
Job ref no. 18000451_1528881765 (CT3114945-01#0119)
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 8 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip