Assistant Manager / Manager, Digital Product Development (Bank)

Key Accountabilities:

• Drive and manage eChannel and Digital related system enhancement projects.
• Liaise with end users at all levels and IT Development team on project implementations.
• Prepare/provide support on procedural design and user requirements for system enhancements.
• Add value to business users in the new product design/campaign, operational design and system applicability.
• Help resolve all system related operation and services issues through investigation, solution identification and system enhancement.
• Ensure the Bank’s eChannel / Digital services are complied with external regulations and internal guidelines regarding risk, compliance and control.
• Coordinate with various internal and external parties involved to ensure seamless implementation of product or service launch.
• Provide guidance and coaching to subordinates to ensure that they are competent to perform their jobs.
• Assist team head/department head in managing the daily operations and handle any exceptions of e-Channels.

Requirements:

• Degree holder in Business, Information Technology or related disciplines is preferred
• Minimum 3-5 years of experience in project management in relation to digital banking operations/system implementation.
• Good knowledge in retail banking products/services and implementation trend of e-banking, digital and innovative services
• Well verse in project management or System Development Life Cycle.
• A team player with strong organizational skill and able to work under tight timeline.
• Good command of both written and spoken English and Chinese (including Putonghua)

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