Job ref no.: 2022_CW_07003

Assistant Manager / Manager, Digital Product Development (Bank)

Talent Axis

Key Accountabilities:

  • Drive and manage eChannel and Digital related system enhancement projects.
  • Liaise with end users at all levels and IT Development team on project implementations.
  • Prepare/provide support on procedural design and user requirements for system enhancements.
  • Add value to business users in the new product design/campaign, operational design and system applicability.
  • Help resolve all system related operation and services issues through investigation, solution identification and system enhancement.
  • Ensure the Bank’s eChannel / Digital services are complied with external regulations and internal guidelines regarding risk, compliance and control.
  • Coordinate with various internal and external parties involved to ensure seamless implementation of product or service launch.
  • Provide guidance and coaching to subordinates to ensure that they are competent to perform their jobs.
  • Assist team head/department head in managing the daily operations and handle any exceptions of e-Channels.


  • Degree holder in Business, Information Technology or related disciplines is preferred
  • Minimum 3-5 years of experience in project management in relation to digital banking operations/system implementation.
  • Good knowledge in retail banking products/services and implementation trend of e-banking, digital and innovative services
  • Well verse in project management or System Development Life Cycle.
  • A team player with strong organizational skill and able to work under tight timeline.
  • Good command of both written and spoken English and Chinese (including Putonghua)

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More job information
Job ref no. 2022_CW_07003
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • Degree