Job ref no.: CT3126112-01#0068
Hong Kong Broadband Network Limited

Assistant Manager / Manager - Pre-sales Solution Consultant

Hong Kong Broadband Network Limited

You will create impact via…

  • First point of contact for customers during the sales cycle around the solution design for a set of carrier customers.
  • Ability to combine abilities to meet with customers with suggesting appropriate business solutions.
  • Provide architectural governance on standard and non-standard pre-sales technical design and solution support to international Business / Carrier Business to achieve annual acquisition revenue as well as assisting in the retention and growth within the base.
  • Leading proof-of-concept, translate/prepare/evaluate/present technical solutions to all levels
  • Assist materially in the preparation of responses to RFPs.
  • Work closely with internal Sales, Product, Engineering, Business Planning, IT & other areas of the business, including external partners / vendors.
  • Engage with the service fulfilment team to ensure there is consistency in high quality designs and feasible for on time delivery of solution.
  • Work in a tight knit team that will grow in line with customer acquisition through knowledge sharing / training.
  • Be flexible balancing pre-sales, technical support and service fulfilment responsibility occasionally at any given time.
  • Conference & trade show presentation and support
  • Ability to travel to customer site / attend industry conference / attend technologies forums in either overseas or Mainland China
  • Be aware of and comply with all corporate policies

The follow attributes will be valued…

  • Proven 3-5 years in similar technical support role or role with associated customer-facing skills within a telecommunication technical support environment
  • Technical understanding of optical networking, LAN/WAN technologies, GPON, data centre co-location, CDN, IEPL/MPLS VPN & DIA services
  • Cisco certification, knowledge of Cloud based services, VMware appliance, wholesale VOIP, UC service and SI service will be an advantage
  • Strong commercial awareness to complement excellent technical and solution comprehension.
  • Strong sense of responsibility, professional, multi-tasking, systematic problem solver
  • Team oriented, willingness, responsible, friendly and driven attitude to develop and increase revenues through sales and pre-sales consultancy engagements.
  • Quick learner and adapt to a fast pace environment
  • Excellent interpersonal, written and verbal communication skills in English, Putonghua and Cantonese

What you get in return…

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold Life-Work Priority. Examples of our flexible initiatives:

  • Five-day work week and shorten working hours (8 hours including 1 hour 15 mins meal break)
  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education subsidies and Examination leave
  • Year-end discretionary bonus 

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. CT3126112-01#0068
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Examination leave
  • Extra maternity leave
  • Extra paternity leave
  • Family-friendly Leave
  • Flexible working hours
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • … + 8 more