Posted on 2021-10-11

Assistant Manager/ Manager, Product Development & Proposition - CX (Insurance)(HKD40k – 70k)

Lloyd Karson International Limited

The client is a global prestigious MNC Insurance Group, is now seeking a new headcount for Assistant Manager/ Manager, Product Development & Proposition - CX (Insurance)(HKD40k – 70k) to join their team

Responsibilities:

  • Product Development: Assist the team head in managing the full product development lifecycle including market research, product ideation, business case development, defining unique sales & market proposition, selection of distribution partners, go-to-market pricing, profit & loss analysis, product and marketing materials production, etc.
  • Stakeholder Management: Assume the role of A&H product manager and work closely with key internal stakeholders, including Distribution, Underwriting, Pricing, Operations/IT, Legal, Compliance and Claims, to ensure new products are launched in a timely manner. Monitor the progress of the product launch and communicate with all relevant stakeholders regarding the timeline and expectations.
  • Product Strategy: Assist the team head in identifying target market segments and developing business and product strategies, building sound business case of all new A&H products, which includes defining unique value propositions, identifying target customer segments and distribution partners, conducting opportunity sizing and P&L analysis, etc.
  • Market Research & Analysis: Analyze A&H market trends and competitors’ product strategies; benchmark competitors’ product features, pricing, marketing / promotion campaigns; identify partnership opportunities, and understand customer feedbacks, etc to ensure our product offerings are competitive and creating lasting values for our clients.
  • Product Ideation: Collaborate with internal and external parties to co-create new product / service concepts that align with our GI/A&H strategy; develop customized products for our partners that fit well into their value chains or customer journeys/episodes; initiate new product ideas and manage the requirements to create new product with strong value proposition.
  • Product Governance: Regularly reviewing existing individual A&H product performance and take remedial actions with relevant stakeholders; prepare presentation materials to seek product approvals from Product Committee; plan and conduct product training to internal stakeholders, distribution, call center team, etc., to facilitate understanding of product knowledge for sales and service.

Requirements:

  • University degree with 5 - 8 years of work experience in Insurance Business
  • Solid Experience in Product Management / Product Development, particularly in launching new insurance products
  • Understanding of Insurance product development life cycle, ideally in area of local Accident & Health business and good insights on business and product strategy
  • Strong stakeholder management and influencing skills. Demonstrated ability to be highly collaborative and execute effectively across multiple functions and levels of the organization
  • Strong business acumen, result-oriented, innovative thinking and strong team players comfortable with sharing new ideas
  • Able to work independently with minimal supervision in a fast-pace environment.
  • Knowledge of sales & marketing, emerging/digital technologies, customer experience design, data analytics, is a plus

If you would like to apply for Assistant Manager/ Manager, Product Development & Proposition – CX (Insurance)(HKD40k – 70k)  role or find out more, please click "Apply Now" or send your resume to arthurwong(at)lloydkarson.com quoting the reference: 134313

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More job information
Salary
  • 35,000 - 70,000 / month (negotiable)
Job Function
Industry
Location
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • Dental plan
  • Flexible working hours
  • Gratuity
  • Insurance plan