Prestige individual account management Promising career path with flexibility
Our client is a trust company set up in 1999 by a consortium of local financial institutions. Providing services to retirement plans and investment funds as trustee, administrator and / or custodian and the pension products of which it is trustee include MPF master trust scheme, industry scheme and pooled ORSO plan. The company also provides trustee, administration and / or custodian services for MPF / individual ORSO schemes and international pension plans as well as global investment funds sponsored by third parties.
Assist in resolving MPF & ORSO related products enquiries and be dedicated to provide sound customer service experience
Handle inbound enquires with professional manager through phone, email and various channels
Coordinate with internal and external parties for requests and operations
Handle other ad-hoc tasks assigned by supervisors
Bachelor Degree or above in Economics, Finance or other related field
Require 1 year or above experience in customer services or call centre environment within financial institutions
Experience within MPF or insurance industry would be a definite advantage
Strong understandings on financial services and products, particularly on MPF and ORSO
Require strong interpersonal and communication skills
Candidates are required to hold HKSI 1,7,8 and MPF Intermediates examination
Candidates are required to be self-motivated and be able to work under pressure
Proficiency in both oral & written English and Cantonese, proficiency in Mandarin will be an advantage
Proficient in PC skills including Microsoft Excel and Words
Great benefits with comprehensive medical coverage Work-life balance Structured learning platform for future career path Internal transfer opportunity 5 days work (9am - 6pm) Attractive annual leave
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Alex MUI on +852 3602 2438.
In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.