Job ref no.: CTF-11566
HKT Services Limited

Assistant Manager, Operation & Platform Support (The Club)

HKT Services Limited

  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Medical plan
  • Special / extra leave

Job Responsibilities:

The role is mainly focusing on driving / supporting daily loyalty platform operation and features development.

  • To support the daily loyalty program operation including membership, loyalty points and redemption;
  • To support marketing program execution such as program operation design, marketing system readiness, control and governance;
  • To drive loyalty platform feature development by coordinating with different stakeholders including business users, IT teams and vendors;
  • Manage and liaise with internal teams, IT counterparts and stakeholders to understand challenge, capture and consolidate business requirements and assist in providing recommendation to ensure smooth marketing operation;
  • To drive quick fix of system bugs to ensure quality smooth run of marketing programs and products;
  • Prepare and manage documentation and relevant reports on operation efficiencies;
  • Actively support and monitor the schedule of different marketing programs to ensure on time delivery;
  • To participate and contribute to ad-hoc projects;
  • To provide administration, coordination and logistics support to the team.


  • Higher Diploma or above in Marketing, Business Administration, Information Systems, Ecommerce or related disciplines;
  • At least 2 years relevant marketing experience; more experience candidate will be considered as Assistant Manager;
  • Experience in online rewards logistics is preferred;
  • Self-motivated, attentive to details and able to work independently;
  • Well organized and able to meet deadlines and multi-tasking;
  • Strong computer skills including MS Word, PowerPoint and Excel;
  • Energetic, proactive, creative and good team player

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department to email:

For more information on other job opportunities of PCCW, please visit our website:

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
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More job information
Job ref no. CTF-11566 (CT3117724-01#1794)
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years - 8 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree