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Posted on 2023-03-03
Assistant Manager, Retail Analytics
Job MatcherRole Responsibilities
Job Purpose
- Expected to support Businesses for both services campaign’s lead generation as well as provide interim solution support for business to meet business objectives scorecard and better clients experience.
- Growing lead management staff capabilities and creating the career path for them.
Leadership, People & Community Development
- Manage project
Customer Experience
- To ensure no customer complaint due to wrong campaign process
- To ad-hoc facilitate the communication to client on system/process failures to lower the client impact
Risk management & control
- Comply with the bank’s risk management, control standard and Campaign GPS
Project Management and Process Governance
- Responsible for the leads generation process (DOI)
- Country (HK) owner on Campaign Management Tools such as UNICA, Lily and part of SalesForce Marketing Cloud
Our Ideal Candidate
Qualifications
- Bachelor's degree in computer science, business analysis, statistics or related discipline
Role Specific Competencies
- Proficient SAS programming skills and strong experience with: DATA step data manipulation with arrays, do-loops, and merges; SAS Macro language, PROC SQL experience.
- Strong Python is an advantage
- Manage multiple concurrent projects effectively
- Work experience in financial industry 5 years plus is preferred
Apply Now to join the Bank for those with big career ambitions.
Skills
More job information
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Company Overview
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
