Expected to support Businesses for both services campaign’s lead generation as well as provide interim solution support for business to meet business objectives scorecard and better clients experience.
Growing lead management staff capabilities and creating the career path for them.
Leadership, People & Community Development
To ensure no customer complaint due to wrong campaign process
To ad-hoc facilitate the communication to client on system/process failures to lower the client impact
Risk management & control
Comply with the bank’s risk management, control standard and Campaign GPS
Project Management and Process Governance
Responsible for the leads generation process (DOI)
Country (HK) owner on Campaign Management Tools such as UNICA, Lily and part of SalesForce Marketing Cloud
Our Ideal Candidate
Bachelor's degree in computer science, business analysis, statistics or related discipline
Role Specific Competencies
Proficient SAS programming skills and strong experience with: DATA step data manipulation with arrays, do-loops, and merges; SAS Macro language, PROC SQL experience.
Strong Python is an advantage
Manage multiple concurrent projects effectively
Work experience in financial industry 5 years plus is preferred
Apply Now to join the Bank for those with big career ambitions.
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.