Assistant Manager, Sales & Service Support

Responsibilities:

• Assist ISM team in guiding and nurturing new hire retail sales for branches
• Provide fundamental guidance and coaching to new hire retail sales including but not limited to product knowledge, sales procedures, system usage, and sales skill
• Assist ISMs in reviewing the voice records for the telephone approach quality of the retail sales to facilitate their coaching and monitoring
• Assist to follow up of the underwriting and policy service matters on life insurance cases
• Follow up with the Relationship Managers on the irregularities findings in the investment audio recording and documentation.
• Assist to coordinate and schedule the marketing campaign
• Provide administrative support to the team

Requirements:

• Degree holder in Finance, Business, Economics or related disciplines
• Minimum 6 years of retail banking sales experience
• Solid product and market knowledge in both investment and insurance products
• Strong communication and interpersonal skills
• Detail-minded, a good team player with good interpersonal skills

Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division [via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.

Please visit us at www.shacombank.com.hk for more information about our Bank.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank.