Job ref no.: CT3119899-01#0066
Plaza Premium Group

Assistant Manager/ Supervisor

Plaza Premium Group

  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Meal allowance
  • Medical plan
  • Transportation allowance


  • To assist in monitoring and ensure team members carry out their duties properly and deliver quality customer services during the designated shift
  • Ensure the presentation of all set-up and products eg. food, beverages, newspaper, magazines, etc, are in accordance to the Company’s standards so that quality, quantity and aesthetics are consistently maintained
  • Provide on-job coaching and guidance to team members, managing their performance to ensure a smooth operation
  • Assist in the timely and detailed briefing sessions for downward communication of product/service changes and for sharing of learning from service recovery actions of the recent past
  • Coordinate team members training and development
  • Assist to handle administration works including team members’ roster and tasks assignments.
  • Conduct regular checks of all areas of the lounge to ensure cleanliness and tidiness at all times and the functionality of all facilities
  • Handle all incidents or emergencies, and deploy reinforcement to contain the impact of incidents
  • Handle guest comments, external calls on information, comments or inquiries
  • To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
  • To take initiative to identify areas for improvement and participate in continual improvement activities
  • To undertake other jobs assigned by supervisors from time to time



  • Form 5 or above preferred
  • Minimum of 3 years’ relevant experience in catering or hotel property/security management experience at supervisory level in hospitality industry
  • Strong leadership skills, mature, outgoing & guest oriented, good communication skills
  • Proactive, enthusiastic , strong sense of responsibility and positive thinking
  • Good command of spoken and written English and Chinese
  • Candidates with less experience will be considered as Supervisor
  • Shift duty is required
  • Work location : Airport

We offered attractive remuneration package to the right candidate. Interested parties please send resume with expected salary and availability by clicking  Apply Now or WhatsApp 67031780.


Personal data provided will be treated in strict confidence and used for recruitment purpose only.