Job ref no.: CT3116649-01#0140
Hang Seng Bank Limited

Assistant Marketing Planning and Governance Manager

Hang Seng Bank Limited


Hang Seng’s Marketing function is responsible for formulating marketing strategies and implementing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank’s product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank.

We are currently seeking a qualified individual to join our department as Assistant Marketing Planning and Governance Manager.


Principal Responsibilities

  • Assist in development, implementation and oversight of strategic plans to align with the Bank’s business goals and priorities
  • Perform business researches and analytics to facilitate management decision making
  • Provide guidance and support to Marketing teams to ensure compliance with the Bank’s governance framework, policies, risk and control management, as well as relevant regulatory requirements
  • Assist in development and implementation of business processes, programs and infrastructure with the aim to meet business needs and enhance operational efficiency
  • Assist in resource management and provide operational support to the Marketing function
  • Manage an effective working relationship with different stakeholders inside and outside the Bank



  • University degree in Business Administration, Marketing, or related discipline
  • Minimum of 5 years’ experience with sizable organizations in Banking/ Marketing/ Risk Management field; past experience in project management is a plus
  • Strong analytical and problem solving skills, well organized to handle complicated matters
  • A fast learner and self-motivated, able to work independently under pressure
  • Good interpersonal skills with excellent command of English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes


System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period.  We welcome your interest in our Hang Seng career opportunities.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3116649-01#0140
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 20 years or above
Career Level
  • Middle management level
  • Degree