Open all day, seven days a week, the elegant dining room will have all the hallmarks of a great restaurant where the ambience is one of understated sophistication, outstanding food and impeccable service.
Every person within Fortnum & Mason plays a valuable part in ensuring we continually strive to deliver exceptional experiences and make a significant contribution in driving the success of the business. Our Front of House team embodies these values as the first point of contact for all customers.
We are looking for a charismatic and driven Assistant Maître D’ to join our Front of House team to continue our success. You will be required to liaise with the floor staff and reservations team during service to ensure our customers receive the highest levels of service. You will also be responsible for greeting and seating our customers ensuring that all dietary requirements or special requests are communicated to the Managers, Head Wait staff and Chefs.
To be successful in this role you will be a warm and friendly individual who demonstrates a genuine passion in delivering a lasting first impression. You will have the ability to maintain an exceptionally high level of customer service, take personal responsibility and initiative to resolve issues whilst always presenting enthusiasm and warmth. You will have extremely high attention to detail, maintain a high profile during service and promote and establish a regular customer base.
Much of your day will incorporate close customer interface, so immaculate personal presentation is essential. Individuals who confidently speak Mandarin and English would be highly valuable for this role.
The successful candidate will be;
• Naturally welcoming and friendly and like engaging with customers
• Enjoy the pace and working in a busy environment
• Be confident in reporting to senior manager
• Managing the day-to-day bookings
A day off for your birthday
Mandatory Provident Fund
5 working days per week
Generous staff discount
Meal whilst on duty
If you have what it takes to help us deliver exceptional service to our guests and want the opportunity to progress your career, please apply today through [via CTgoodjobs Apply Now ]
在Fortnum & Mason 工作的每一位員工都扮演重要角式，力求不斷地給客戶帶來驚喜，為業務的成功出一份力。我們的前場員工充當第一聯絡點，以全面的客戶服務招呼所有客人。
• 為人友善，性情開朗， 善於與客戶打交道
如果你能幫助我們為客戶帶來驚喜，認為這是你職業生涯向前邁進的機會，就請你今日提交個人履歷到[via CTgoodjobs Apply Now ]