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Job ref no.: AMASM (CT3118096-01#0489)
The Hong Kong Jockey Club

Assistant Membership Analysis Support Manager (2 year contract)

The Hong Kong Jockey Club

Company Profile
Benefits
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Gratuity
  • Medical plan

The Market and Membership Intelligence department plays an essential role in providing quality decisive analytics to achieve customer experience excellence for all HKJC Members and their families.

You will provide a high standard of professional services to stakeholders in Membership by undertaking the following activities:

  • Conduct analysis and model-based projections in support of business decisions including but not limited to feasibility study, business plan, policy review and behavioral analysis
  • Measure and track on Membership Key Performance Indicators. Provide analysis to identify performance gaps for continuous performance improvements and strategy formation
  • Support new CRM system projects in terms of analytic data mart development and data migration

You should have:

  • A degree conferred by a reputable university, preferably in Statistics, Quantitative Analysis, MIS, Computer Science, Business or related disciplines
  • Minimum 5-8 years’ of relevant experience in Customer Behavioral Analysis. Experiences in predictive analytics is a credit
  • Hands-on experience of relational database, to be able to understand, maintain and compose sophisticated SQL scripts
  • Capability in handling voluminous data and writing efficient queries
  • Solid experiences in using MS Excel, MS Access and SQL for business practices. Knowledge and experiences in using SPSS is a plus

How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now

 

 

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. AMASM (CT3118096-01#0489)
Salary
  • N/A
Job Function
Industry
Location
  • Happy Valley
Employment Term
  • Contract
  • Full-time
Experience
  • 5 years - 20 years or above
Career Level
  • Middle management level
Education
  • Degree
  • Master's degree