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Posted on 2021-12-03
Chinachem Group

Assistant Officer – Customer Relations (Property Handover)

Chinachem Group

Responsibilities

  • This role is stationed in the Back Office to handle property handover.
  • Maintain the brand name of the company during handover and beyond.
  • Deploy in all projects and work within the guidance of handover standard procedures.
  • Perform pre-handover defects checking and handover of all newly built units and beyond.
  • Assist in building a superior brand standard in all upcoming projects.
  • Handle defect inquiries and complaints from owners and residents.
  • Ensure all defect rectification works are conducted in a timely manner.
  • Ensure the company's interest is protected at all times.
  • Report to the management of all irregularities within the responsible area.
  • Assist on any ad-hoc tasks as required by the department.

Requirements

  • Diploma or above in Hotel Management or equivalent disciplines.
  • Minimum 1 years of relevant experience in property handover or customer service.
  • Excellent time management skills.
  • Able to work independently and under pressure.
  • Abilities to interact with co-workers and customers in a flexible, proactive and efficient manner.

We offer an attractive package commensurate with qualifications and experience. Interested parties please email to: Human Resources Manager, 35-38 Floor, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, N.T.

Applicants who fail to hear from us within 8 weeks from the date of submitting applications should consider their applications unsuccessful. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 2 years from its completion and thereafter destroyed.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purpose only and in accordance with the Code of Practice on Human Resource Management.

More job information
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree