Job ref no.: CT3116370-01#0031
BestServe Financial Ltd

Assistant Officer, Client Service Delivery

BestServe Financial Ltd

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime

Responsibilities

  • Handle MPF & ORSO enquiries through hotlines and e-mails
  • Follow up customer enquiries and feedback with good quality standard
  • Ensure the delivery of service meet with our service standard & comply with regulatory requirements
  • Assist junior colleagues in handling complaint cases/ demanding customers 

Requirements

  • Degree holder in business or any related disciplines
  • Minimum 1 year of customer service related working experience in banking and financial industries
  • Knowledge in Group Insurance would be an advantage
  • Passed in MPF Exam preferred
  • Customer focused with positive attitude & communication skills
  • Good command of spoken and written English and Chinese (Mandarin preferred)
  • Proficiency in MS Word, Excel and Chinese Word Processing 

We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 12 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)

More job information
Job ref no. CT3116370-01#0031
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Degree