comScoreTag Part time Job - Assistant Officer, Customer Service (6-month Contract), Transamerica Life (Bermuda) Ltd.
Transamerica Life (Bermuda) Ltd.

Transamerica Life Bermuda (TLB) 

Founded in 1906, Transamerica is one of the world’s leading financial services companies with over 100 years of history. Transamerica Life (Bermuda) Ltd. (Transamerica Life Bermuda) was established in 2005 and its full-service branches opened in Hong Kong and Singapore in 2006.  

Transamerica Life Bermuda is a leading High Net Worth insurance provider, dedicated to offering life protection to High Net Worth individuals, families and businesses across Asia and beyond. With over 80 years of heritage in Asia, we offer innovative insurance solutions that help customers protect their wealth legacies and preserve their hard-earned assets for generations to come. Our aim is to deliver exceptional service and powerful solutions that protect and perform at the highest possible level.  


Transamerica Life Bermuda is a wholly-owned subsidiary of the Transamerica Life Insurance Company and part of the Aegon Group.

Assistant Officer, Customer Service (6-month Contract)

Job Ref.CT3112279-01#4010

Report to the Senior Manager, Customer Service, this role exists to handle the Customer Service project for Customer Fulfillment and provide operational supports.


  • Manage the due diligence review, including policy review and determine follow-up actions according to guidelines
  • Support the project including due diligence review exercise within target turnaround time
  • Update system with the due diligence result
  • Handle or escalate customer / business partner enquiries to manager
  • Record transaction and report on the progress regularly
  • Others ad hoc operations support

Required Qualification

  • Diploma or equivalent
  • Proficient in Excel especially in Vlookup and Pivot Table
  • Proficient in Visio
  • Good writing skills in English and Chinese
  • Good in English speaking
  • Good communication skills
  • Good logical and analytical skills
  • Detail-oriented mindset
  • Fresh Graduate will be considered


For interested candidates, please click "Apply Now" to submit your application.

We offer attractive remuneration package including performance bonus, 5-day work week, fringe benefits (medical, dental, life insurance), regional exposure and good career prospect to the right candidate.

Personal data provided by candidates will be treated in strict confidence and used for recruitment purposes only.

Personal data of unsuccessful applicants may be retained up to two years only.

Aegon Asia provides equal employment opportunities for employees and applicants throughout the employment lifecycle, including recruitment and selection, promotions, transfers, training and development, compensation and benefits, performance management, disciplinary procedures, Company-sponsored social and recreational programs and termination. No one will be discriminated against because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, family circumstances, physical or mental disability, marital status, participation in the uniformed armed services or any other status protected by law.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Apply Now
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