Job ref no.: AO(ES)-TTH (CT3124667-01#0148)
Hong Kong Housing Society

Assistant Officer (Elderly Services)– North Point

Hong Kong Housing Society

The Job:

  • Prepare correspondence and reports by typing up drafts from superiors, filling data or information into standard documents, record meeting minutes, perform simple analysis and compile simple statistics, update record and website information etc.
  • Create resident’s file and related logistics for new admission.
  • File correspondence, documents, reports, etc. according to established filling systems.
  • Handle enquiries including telephone enquiries by explaining the Skilled Care Services, home design, fee and charges as well as admission procedures.
  • Provide administrative support to maintenance and repairs matters by arranging appointments with contractors and related records.
  • Ensure availability of medical consumables and sundries, cleansing sundries, stationaries such as diapers, masks, gloves, milk supplement etc. by stock taking regularly and preparing necessary order documents for superior’s approval.
  • Perform other clerical duties, such as photocopying, maintaining records, registering incoming and outgoing mails, issue receipts, mark invoices as assigned by superiors.
  • Arrange routing for Home van transportation.
  • Assist in handling petty cash.

The Person:

  • 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
  • At least 4 years’ clerical or customer services experience with at least 2 years in customer services industries.
  • Relevant knowledge in elderly services such as common geriatric diseases will be an advantage.
  • PC skills e.g. PowerPoint, Excel & MS Word, Chinese Word Processing and etc.
  • Good typing skills.
  • Good communication, co-ordination and interpersonal skills.
  • Mature, service oriented, good telephone manner and a team player.
  • Attentive to details, systematic and willing to follow through tasks independently.
  • Confident and able to communicate / handle enquiries from different customers.

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application:

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society's personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

More job information
Job ref no. AO(ES)-TTH (CT3124667-01#0148)
Job Function
  • North Point
Employment Term
  • Contract
  • Full-time
  • 4 years - 9 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip