Job ref no.: CT3119077-01#0012
FTLife Insurance Company Limited

Assistant Officer, Policy Service

FTLife Insurance Company Limited

  • 5-day week
  • Insurance plan
  • Medical plan


  • Process and approve policy change applications in system
  • Issue Service Notification or make phone call to agents to follow up policy changes
  • Prepare and check endorsements and related policy documents before dispatching
  • Prepare cheque payment requisition for disbursement
  • Handle hotline inquiries from agents
  • Handle monitoring/control reports
  • Provide suggestion to supervisor streamline the workflow
  • Assist in ad-hoc projects as assigned by the supervisor


  • Form 7 or above
  • 3 - 4 years’ working experience in insurance industry
  • Knowledge of Investment Link experience for policy change application is preferred
  • Pleasant and customer-focused
  • Good communication, presentation and interpersonal skills
  • Good command of English and Chinese
  • PC literate in Word, Excel, PowerPoint and Chinese word-processing

We offer attractive fringe benefits, including 5-day work week, group medical & life insurance, and career prospect to the right candidates. Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, FTLife Insurance Company Limited, 28/F, Wing On Centre, 111 Connaught Road Central, Hong Kong or fax to 2836-5365 or email to [via CTgoodjobs Apply Now ].

Please visit our Website at for Company information.

Only short-listed candidates will be notified. Information provided will be used for the purpose of selection only and unsuccessful applications will be destroyed immediately after the selection process. 

More job information
Job ref no. CT3119077-01#0012
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 4 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip