Assistant Operations Manager/ Operations Manager, Consumer Banking

PRINCIPAL ACCOUNTABILITIES:

• Handle general operations of the branch to ensure that regulatory compliance and the Bank's policies and procedures are strictly adhered
• Coach and supervise associates at counter and operations to ensure efficiency and smooth running of the branch
• Cross-sell consumer banking products and make sales referrals
• Ensure that the quality and performance standard at the frontline are delivered to the desirable result and mystery shop requirement

INCUMBENT REQUIREMENT:

• 5 subjects at Grade E / Level 2 or above in HKCEE / HKDSE, including English, Chinese and Mathematics
• Minimum 4 years of experience in branch operations
• Familiar with consumer banking products and operation procedures
• Excellent interpersonal skills and be able to work under pressure
• Good spoken English and Cantonese, with Putonghua an advantage
• Excellent command of MS Word and Excel

To apply, please send the detailed resume by Email: [via CTgoodjobs Apply Now ]

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.