Hang Seng Bank

Assistant Product Development and Client Experience Manager

Hang Seng Bank

Private Banking and Trust Services - Private Banking Department

We are currently seeking a high caliber professional to join our department as Assistant Product Development and Client Experience Manager.

Principal responsibilities

  • Support for the development of new products as well as implementation and delivery to HASE Private Banking
  • Assist in product and proposition development, pricing, service, communication retention and product management across HASE Private Banking
  • Develop and champion existing products, ensuring that they are competitive and meet the needs of the clients
  • Work on enhancement for product distribution platform



  • Degree in a related discipline OR other relevant qualifications
  • Minimum 2 years’ banking experience, preferably with exposure to private banking business 
  • Possess sound knowledge of application software such as MS Office
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset with good communication skill 

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job Function
Work Model
  • Hybrid / WFH
Employment Term
  • Permanent
  • Full-time
  • 2 years - 20 years or above
Career Level
  • Middle management level
  • Degree