Job ref no.: CT3116649-01#0099
Hang Seng Bank Limited

Assistant RBWM Business Risk and Control Management Manager

Hang Seng Bank Limited

Retail Banking & Wealth Management (RBWM) Chief Operating Office

We are currently seeking a high caliber professional to join our RBWM Business Risk and Control Management Department as Assistant RBWM Business Risk and Control Management Manager.


Principal responsibilities

  • To assess operational risks and ensure adequate controls and procedures are in place in the First Line of Defense and also in line with Group Operational Risk framework in RBWM businesses
  • To liaise with RBWM businesses for ensuring their compliance with statutory, group and internal requirements relating to Financial Crime Compliance
  • To coordinate with RBWM Business in relation to regulatory or audit enquiries and to ensure proper completion of the concerned actions
  • To communicate with RBWM Business in relation to new or revised regulatory or internal guidelines and to ensure staff awareness on control and compliance areas
  • To perform data analysis for risk identification and monitoring
  • To provide consultancy to RBWM Business in terms of the risk control, control monitoring and compliance assurance procedures
  • To handle ad hoc projects in relation to RBWM risk and compliance



  • Degree in a related discipline OR other relevant qualifications
  • Minimum 3 years’ banking experience, preferably with exposure to retail banking business and knowledge of related regulatory requirements and internal guidelines
  • Strong attentiveness to detail, compliance and control orientation
  • Good communication and interpersonal skills, with sound knowledge of application software such as MS Excel and Access an advantage
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes


System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period.  We welcome your interest in our Hang Seng career opportunities.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. 

More job information
Job ref no. CT3116649-01#0099
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 20 years or above
Career Level
  • Middle management level
  • Degree