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CMB Wing Lung Bank Limited

Assistant Relationship Manager-Customer Contact Centre (Retail Banking Department)

CMB Wing Lung Bank Limited

Job Highlights

  • Degree holder
  • Sound knowledge of investment products
  • Minimum 1 year's experience

Responsibilities:

  • Attend to service hotlines; provide quality services through various electronic means to accommodate customers' requests
  • Work closely with the Relationship Managers and Financial Services Managers in driving treasury businesses to achieve sales target assigned
  • Conduct in-bound and out-bound calls to customers, executing transactions on FX, equity linked & currency linked investment; providing timely market update to customers and implementing sales initiatives
  • Strengthen relationship with customers to identify customers' needs and recommend appropriate financial services to meet their needs
  • Support new projects and AI enhancements to meet business needs
  • Take customer voice and feedback into consideration and actively liaise with relevant parties for improvement

Requirements:

  • Degree holder
  • Minimum 1 years' experience in financial institution with sound knowledge of various investment & banking products a must
  • Passes in the Insurance Intermediaries Qualifying Examinations & Hong Kong Securities & Investment Institute Licensing Examinations
  • Excellent command of spoken and written English and Chinese;  fluency in Putonghua a must 

We offer successful candidates an attractive remuneration package. For candidates who are willing to take up the challenge and build a bright career with us, Please forward your resume with a cover letter by fax or e-mail

The data collected would be used for recruitment purpose only.  Applicants who are not invited for interview within six weeks may consider their applications unsuccessful.

More job information
Salary
Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan
Job Function
Location
  • Mongkok
Work Model
  • On-site
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Degree