Job ref no.: CT3120209-01#0177
Hang Seng Bank

Assistant Sales Compliance Implementation Manager

Hang Seng Bank

Retail Distribution – Wealth Sales Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking high calibers professional to join our Wealth Sales Distribution as Assistant Sales Compliance Implementation Manager.


Principal responsibilities

  • Responsible for assisting Sales Compliance Implementation Manager in the assurance of sales quality and the compliance of internal guidelines and regulatory requirements
  • Assist to formulate practical sales flow and guidelines to ensure all processes and procedures are accurate
  • Assist to design coaching plans and training materials on sales compliance and quality reinforcement for RSS frontline sales staff
  • Assist to uplift the sales quality for the on-boarding and development of new sales staff
  • Review policies in branches to ensure all processes and procedures are accurate and up-to-date with Bank policy standards to ensure that compliance and high sales quality is achieved
  • Assist to review the procedures and pre-launch preparation of new product implementation
  • Work with all areas to ensure the consistent global approach and application of supreme standards



  • University degree in related discipline or other relevant qualifications
  • Minimum 2 years relevant experience in banking industry, with exposure to sales compliance in banking environment an advantage
  • Passes in the Hong Kong Securities Institute Licensing Examinations
  • Strong attentiveness to detail, compliance and control orientation
  • Good communication, presentation and interpersonal skills
  • Good knowledge of computer applications including MS Excel and PowerPoint
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3120209-01#0177
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 20 years or above
Career Level
  • Middle management level
  • Degree