Job ref no.: CT3111780-01#0875
Prudential Hong Kong Limited

Assistant Sales Support Officer, GI&EB (12 Month Contract)

Prudential Hong Kong Limited

  • 5-day week
  • Insurance plan
  • Medical plan

Here at Prudential, we understand that success comes from visionaries like you. Your passion and diversity keep us at the forefront of innovation, which is why we are committed to helping you shape your future. We offer a range of career opportunities that span a dozen countries, each providing international perspectives and local reach. Across the broad scope of our operations, Prudential stands united in our dedication to providing protection – for our customers, our communities and our world.

This role assists to achieve sales target and deliver quality customer service via handling hotline enquiries for product coverage, policy administration and quotation from customers and intermediaries with professional and efficient manner, and aims to achieve service excellence and turnaround standard.

Job Responsibilities:

  • Assist in handling incoming requests via email or phone
  • Assist to prepare quotations
  • Assist to prepare reports and statistics for the team
  • Perform UAT (User Acceptance Testing) of IT system
  • Provide efficient and effective administrative support to the team
  • Participate in projects to enhance team efficiency and service level
  • Assist in ad-hoc projects and duties

Job Requirements:

  • Form 6 or above, professional insurance qualification or having passed IIQE Paper I & II, is preferred
  • 1-2 years of working experience, preferably in customer services and/or call centre
  • Fresh graduate in Business Administration or Insurance will also be considered
  • Good communication and analytical skill and self-motivated
  • Good command of spoken and written English and Chinese (including Mandarin)
  • Proficient in MS Office applications

For other vacancies, please visit our website at

Please submit your application with present and expected salaries online.

To apply:

We offer an attractive remuneration package including 5-day work week and flexible benefits.

Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.

More job information
Job ref no. CT3111780-01#0875
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip