Job ref no.: CTB-11167 (CT3123398-01#2015)
PCCW Solutions Ltd

Assistant Systems Specialist - Infrastructure

PCCW Solutions Ltd

The Job:

  • Carry out console management, remote monitoring and support of IT infrastructure including LAN / WAN, Servers / Network & Storage
  • Manage and execute the job process according to the pre-defined work schedule
  • Responsible for Incident Management, Change Management, Problem Management, case escalation and follow-up
  • Adhere to command center security policy
  • Perform shift duty

The Person:

  • Higher Diploma or above in Information Technology, Engineering or related disciplines
  • 2 - 3 years’ experience in Command Center
  • Knowledge of Windows / Unix / Network basic operation is preferred
  • Strong initiative to learn with customer service oriented and ownership mind
  • A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
  • Good command of spoken and written English and Chinese

If you have the desire for a challenging and rewarding career development, upload/ send us your resume in MS Word format, with your present and expected salary to Human Resources Department to or through

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PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies. A copy of which will be provided immediately upon request.

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More job information
Job ref no. CTB-11167 (CT3123398-01#2015)
Job Function
Employment Term
  • Full-time
  • 2 years - 3 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree