Job ref no.: CT3116703-01#0029
Multisoft Limited

Assistant Technical Manager

Multisoft Limited

  • Discretionary bonus
  • Medical plan


  • Assistant to handle daily support cases
  • Ensure all support team members in a stable and effective environment to meet with all Services Level Agreement
  • Perform regular upgrade and update skill level for support team members
  • Perform operation fault analysis and provide recommendations to improve performance of production systems
  • Provide 7 x 24 support in conjunction with other services supporting parties, deliver technical support and day-to-day services to meet with customer requirements and Services Level Agreement
  • Take problem ownership and follow up through problem escalation procedure for all critical problems
  • Ensure day-to-day change requirements from customers are implemented in a timely and professional manner
  • Manage and coordinate systems development activities, estimate resources requirements, devise project schedule
  • Lead, coach, motivate and develop a high performing team, including training and career planning
  • Study and deploy the latest technology to ensure system reliabilities, performance, and security
  • Perform other ad-hoc duties as assigned


  • Minimum 4 years’ experience as IT leader who has exposure to all IT functions include application development, network & infrastructure, support, compliance and IT systems security
  • In deep networking knowledge in LAN, WAN and IP Technologies
  • Technical knowledge in supporting MS office, MS server, Active Directory, exchange email, firewall, software
  • Knowledge in supporting IP phone, Video conference system, SharePoint is an advantage
  • Strong IT problem solving skills
  • Self-motivated with excellent communication skill & leadership skills in leading project teams
  • Able to work under pressure with tight time schedules
  • Excellent command of both spoken and written Cantonese and English 

We offer a competitive remuneration package, career advancement opportunities and generous fringe benefits to the right candidate. Interested parties please send your full resume with stating current and expected salary by clicking Apply Now for application.

(Data collected will be used for recruitment purpose only.) 

More job information
Job ref no. CT3116703-01#0029
  • N/A
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 4 years
Career Level
  • Middle management level
  • N/A