Job ref no.: CT3119798-01#0010
Automated Systems (HK) Ltd

Assistant Technical Service Supervisor / Technical Service Supervisor

Automated Systems (HK) Ltd

  • 5-day week
  • Education subsidies


• Lead a team to deliver managed IT support and operation services including deskside, helpdesk and data centre operation to customer
• Assign work task and provide guidance to team members for meeting Service Level Agreement
• Maintain hardware and software inventory, generate all service reports as required
• Perform computer operation support including data backup, IT facilities administration, installation and configuration of desktop PC, printers and peripherals
• Report work progress and result to management for service improvement
• Perform ad-hoc assignments / projects as required


• Higher Diploma or above in computer science or related disciplines
• More than 5 years IT helpdesk / deskside support experience with at least 1 year in supervisory level
• At least one of the professional certificates such as MCP / MCITP / MCSE / CCNA is preferred
• Hands-on experience in TCP/IP and server infrastructure are necessary
• Knowledge in data centre operation is preferred
• Mature, positive thinking and active person is desired
• Good communication skill in both English and Cantonese

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. in the subject line and sending a full resume in MS Word Format including recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or email to [via CTgoodjobs Apply Now ]


We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.



More job information
Job ref no. CT3119798-01#0010
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree