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Posted on 2021-10-09
Harbour City Estates Limited

ASSISTANT TENANT SERVICES MANAGER / SENIOR TENANT SERVICES OFFICER (RETAIL)

Harbour City Estates Limited

Responsibilities:

  • Provide quality tenant services including premises handover, takeover, fitting out and reinstatement coordination, etc.
  • Maintain excellent relations with tenants; handle all enquiries, complaints and requests from tenant and take appropriate and necessary actions
  • Administer tenancy issues and ensure compliance with Tenancy and Licence Agreements
  • Supervise the team to manage the day-to-day operations issue of prime retail premises
  • Coordinate with internal departments, such as Leasing, Operations, Technical and Promotions & Marketing, in all tenant service-related matters

Requirements:

  • Degree holder in Property Management or related disciplines
  • At least 6 years’ relevant working experience, with 1 – 2 years of supervisory experience will be an advantage
  • Experience in managing prestigious and sizable shopping malls is preferred
  • Strong planning, leadership, interpersonal and negotiation skills
  • Independent, well-organized and able to work under pressure
  • Excellent command of written and spoken English and Chinese
  • Familiar with pre-fitting out preparatory works for various trade mix and development projects (involving A&A work submission)
  • Holder of professional membership issued by The Hong Kong Institute of Housing / Chartered Institute of Housing will be an advantage
  • Candidate with less experience will be considered as Senior Tenant Services Officer

We offer competitive salary package that will be commensurate with experience and qualifications.  Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary to our recruitment email address.

(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)

More job information
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 6 years
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Extra paternity leave
  • Family medical plan
  • Medical plan
  • … + 2 more