Posted on 2021-11-04
Chong Hing Bank

Assistant Vice President, Enterprise Systems - IT Operations Department

Chong Hing Bank


  • Assist to define technology roadmap for infrastructure, back-end system, system security and end-user technology. Implement service and process innovation to deliver better value and greater efficiency to the organization
  • Plan and lead continuous upgrade of systems and solutions, end-user hardware and software to ensure compatibility and sustainability among systems, internal users and external partners
  • Review and manage Service Level Agreements (SLAs) with IT outsourced or service providers to ensure service delivered is up-to-standard, and continue to drive for improvement
  • Manage overall IT infrastructure and IT services delivery (through internal team and IT outsourced vendor) to ensure prompt and efficient end-user and back-end system services and support
  • Assist team head to develop and control the budget and expenditure in system service delivery in order to maximize the value delivered by the IT system and service cost.
  • Manage the IT hardware and software license


  • University graduate in Computer Science or Information Technology related disciplines
  • Minimum 7-10 years of relevant experience in infrastructure and end-user service delivery
  • Solid experience in IT infrastructure and service management, especially in the implementation, migration, and integration of Windows and Virtualization environments (eg. Windows Server 2016 / 2019 and Vmware platform). Demonstrated ability to manage and optimize system, operations and cost
  • Proficiency with the latest back-end system and end-user collaboration technology eg. rapid system recovery solutions, next generation system security solutions, end-point and file server data backup
  • Extensive skillsets in core system technology, including, Linux and Windows servers, storage, network, firewall, DNS, DNCP, VPN, Windows, Mac, Lotus Note Server, netbackup, Veeam, mobile device management, system security etc.
  • Certificate on IT Service Management (ITIL), Microsoft Certified System Engineer (MCSE), VMware Certified Professional (VCP), Project Management (PMP) is preferred
More job information
  • 5-day week
  • Birthday leave
  • Dental plan
  • Education subsidies
  • Medical plan
Job Function
Employment Term
  • Permanent
  • Full-time
  • 7 years - 10 years
Career Level
  • Middle management level
  • Degree
Require to Travel
  • Travel frequently