Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
Implement new solutions and improve resilience of the current environment
Secure network systems according to IT security policy
Participate in project management implementation process
Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
Undertake data network fault investigations in local and wide area environments
Report network operational status by gathering and prioritizing information and managing projects
Upgrade data network equipment to the latest stable patch releases on regular basis
Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
Keep close communication with customers via email and phone for initial requirement capture.
Perform helpdesk hotline support (if required)
University graduate in Computer Science or Information Technology related disciplines
Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
Experience to support VDI or Huawei SDN is an advantage
Self-initiated to deliver excellent services
Ability to work independently and under pressure with integrity
Positive attitude with high sense of responsibility and can-do spirits
Good analytical & communication skills
We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise.
Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.