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Assistant Vice President, Operations Support - Operations Centre

CMB Wing Lung Bank Limited

Job Highlights

  • Bachelor's Degree holder or above
  • Minimum 10 years of relevant banking experience
  • At least 3 years managerial level

Responsibilities:

  • Responsible and manage all operations & customer services support on Corporate Customer Servicing Team
  • Provide comprehensive & professional services to corporate customers on Strategic Customer Departments
  • Identify potential complaint, escalation as required and try almost best effort turn to satisfactory result
  • Recognize and ensure the quality and compliance in the course of work, have an awareness of the risks associated with prompt actions and decisions, take responsibility to ensure doing the tasks properly
  • Perform duties as assigned by section head

Requirements:

  • Bachelor's Degree holder or above
  • Minimum 10 years of relevant banking experience with at least 3 years managerial level
  • Experience work in corporate customer services with exposure to support both internal & external customers
  • Strong communication, analytical, problem solving & influencing skills
  • Strong leadership, management and interpersonal skills
  • Thorough understanding of operations flow and market practice
  • Proficient in MS office applications and Chinese word processing
  • Proficiency in written English and Chinese; Proficiency in spoken English, Cantonese & Putonghua

We offer successful candidates an attractive remuneration package. For candidates who are willing to take up the challenge and build a bright career with us, Please forward your resume with a cover letter by fax or e-mail

The data collected would be used for recruitment purpose only.  Applicants who are not invited for interview within six weeks may consider their applications unsuccessful.

More job information
Salary
Job Function
Location
  • Mongkok
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 10 years - 15 years
Career Level
  • Middle management level
Education
  • Degree