CMB Wing Lung Bank Limited

Assistant Vice President, Operations Support (Operations Centre)

CMB Wing Lung Bank Limited


  • Responsible and manage all operations & customer services support on Corporate Customer Servicing Team
  • Provide comprehensive & professional services to corporate customers on Strategic Customer Departments
  • Identify potential complaint, escalation as required and try almost best effort turn to satisfactory result
  • Recognize and ensure the quality and compliance in the course of work, have an awareness of the risks associated with prompt actions and decisions, take responsibility to ensure doing the tasks properly
  • Perform duties as assigned by section head


  • Bachelor's Degree holder or above
  • Minimum 10 years of relevant banking experience with at least 3 years managerial level
  • Experience work in corporate customer services with exposure to support both internal & external customers
  • Strong communication, analytical, problem solving & influencing skills
  • Strong leadership, management and interpersonal skills
  • Thorough understanding of operations flow and market practice
  • Proficient in MS office applications and Chinese word processing
  • Proficiency in written English and Chinese; Proficiency in spoken English, Cantonese & Putonghua
More job information
Job Function
  • Mongkok
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Senior management level
  • Degree