Job ref no.: BL/CAB-AAM/CT
OCBC Wing Hang Bank Limited

Associate / Assistant Manager, Authorization

OCBC Wing Hang Bank Limited


  • Handle daily authorization approval require by phone, fax or email
  • Conduct daily batch authorization request
  • Timely review suspicious alert from supervisor printer
  • Handle daily authorization tasks and meet service standard
  • Conduct transaction confirmation with counterparts (Issuing and Acquiring)
  • Manage shift duties and replacement for sudden/unexpected leave
  • Support 24 hours lost card reporting
  • Support non-office hour customer service call from Card, Banking, Wing Hang Credit and Macau
  • Keep timely update and report any suspicious transactions and fraud trending to Fraud Team
  • Monitor authorization email, fax or phone
  • Ensure lost/stolen card reports are properly processed and issue replacement
  • Conduct analysis and recommendation to revise velocity parameter to combat fraud


  • Diploma or above
  • Card Business working experience preferred.
  • Able to work under pressure. Problem solving, good leadership, supervisory and MS Office skills
  • Fluent in written and spoken Chinese and English

Attractive remuneration package will be offered to the right candidate. Please apply with full resume stating present & expected salary and contact phone number to The Human Resources Manager, 10/F, 161 Queen’s Road Central, Hong Kong. Please quote the reference.

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More job information
Job ref no. BL/CAB-AAM/CT
  • 5-day week
  • Birthday leave
  • Discretionary bonus
  • Family medical plan
  • Insurance plan
  • Medical plan
Job Function
  • Sheung Wan
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Non-management level
  • Degree