Job ref no.: 2200008302
Standard Chartered Bank

Associate, Client Manager

Standard Chartered Bank

The Role Responsibilities

Strategy

  • Lead the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process
  • Accountability for delivering financial performance objectives (revenues, costs and RoRWA)
  • Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk

Business

  • Actively originate new business and grow the franchise by capitalising on bank competitive attributes (eg network and transaction banking), whilst selectively developing new relationships where required
  • Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value added partner/trusted advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate
  • Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio
  • Professionally represent Standard Chartered within region and internationally
  • Bring strategic thought to how the corporate landscape regionally/globally is changing and where areas of international growth lie
  • Ensure that industry and product knowledge is continually developed
  • Stay abreast and anticipate the developments of the Industries in which our clients operate

Processes

  • Proactively manage the designated client portfolio to ensure:
  • Close ties exist with key stakeholders eg. financial markets, transaction banking, corporate finance risk, country CEOs and service delivery
  • Risks are appropriately identified and managed
  • The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
  • Key regulatory risks and concerns are raised into the governance framework throughout the IC team
  • All sales disciplines are adhered in accordance with IC/CIB standards ie account planning, call reports and deal pipeline management
  • Develop opportunities through attendance at key Industry events as necessary.

People and Talent

  • Coach / develop clerical to facilitate better utilization of resources

Risk Management

  • Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified
  • Ensure that key regulatory risks and concerns are raised into the governance framework throughout the corporate teams

Governance

  • Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
  • Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal:

  • Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses

External:

  • Existing Customers – To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information.
  • Prospective Customers – To market full range of Bank’s products and services
  • Professionals – Lawyers, Valuers, Insurance Broker

Other Responsibilities

  • Embed Here for good and the Group’s brand and values
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
  • Work effectively across SCB, using values behaviours to drive overall business growth

Our Ideal Candidate

  • Bachelor degree in banking or finance preferred
  • Ideally 5+ years of experience in banking or other relevant environment
  • Risk & AML certified as stipulated by Bank policy 

Apply Now to join the Bank for those with big career ambitions. 

More job information
Job ref no. 2200008302
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree